A new study just released by digital agency i360 regarding Twitter use for branding, marketing and the consumer, indicates that consumers and brands use this medium in vastly different ways. By the way, this is also the case for Facebook.

Even though many businesses are jumping on the Twitter and Facebook bandwagon…they are finding they are on the outside of the bulk of conversations and not having the so-called instant success many of the Social Media gurus are promising. That is partly due to the fact businesses still think Social Media is just another form of…

Saw a post today on one of the blogs I read where the reader had this idea he was going to offer to manage social media for small to medium size businesses by outsourcing it in India or Malaysia.

He indicated a busy businessman would pay $20 month to have their Facebook, Twitter, Plaxo or Bebo account updated, messages replied and so on and this would be way cheaper than hiring a new employee in-house or contracting independent U.S workers.

Sounds reasonable right? Well I guess it is if you want a…

Interesting question Ad Age posted in a poll this morning. So curious me logged in, cast my vote which was a (NO) then found the results to be exactly what I thought it would be.

This was the poll question…Do you care about Cannes?

Here is what the results were at noon (CST) on June 23rd…

I’m sure I’m going to hear it over this but to me this is a prime example of how out of touch many advertising, marketing, PR agencies and departments are concerning today’s new business era. Close to…

In December 2004 new kid on the block Facebook reached 1 million active users. Fast forward six short years later and we are talking about over 400 million users who are active!!

Now you tell me how anyone in business who is fairly intelligent can ignore this or not see the significance of what is going on here? Honestly, it does not take a PhD to see this in not just a trend! No this is the END of business as usual forever. This is a new age, a new business era, and huge shift in our culture.

This is…

So far I have covered two of the four mindsets I believe are deadly in today’s new marketplace.

The first was the Status Quo Mindset and the second was the Arrogance Mentality Mindset.

Today I will cover the third mindset I find very noted for the season we are currently in.

It is the Business Suicide Mentality #3: The “Hunker Down” Mindset.

The reference to hunker down means two things: One is preparation for some type of pressure you’re anticipating. The other relates to hiding.

With the jobless rates soaring, consumer spending way down and the incredible…

Fired up my Twitter this morning and checked what the hot topics of the day were and my goodness…#unfollowdiddy was really buzzing!

So I decided to check out what was going on and lo and behold, many fellow tweets were voicing their not so nice things about P Diddy (Sean “Diddy” Combs).

See for yourself…

#unfollowdiddy is trending so I read his tweets. He’s less of a jerk than I expected, but arrogant as he**. Twitters taking him down a peg.

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Good

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Twitter tweets were buzzing today about their frustration and anger with Old Navy’s $1 Flip Flop Day.

Apparently the marketing gurus in this company (and most other corporations for that matter) have not taken into consideration every move they make…we are watching them…and Twittering!

All over the country people were Twittering about their unhappy experience in “real-time“.  This is the power of the Social Network folks!

It’s for certain, many folks on were not happy campers. Just look at some of the comments I saw coming across Twitter…

one dollar flip flop

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Why is it business websites and web assets ‘don’t get no respect’? That’s right.

In my 13 years as a web business professional I see this happen over and over. It happens with large corporations, to one man shop freelancers, to mid size and small businesses to entrepreneurs. Their website gets very little attention and nurturing at the stage of inception often handed off to the ‘web people’ to Make It So!

What’s wrong with that you ask?

Well for starters, your website and web properties (blogs, social pages, digital campaigns, etc) are not just flipping things that…

Ever wished you could contact someone at the companies you do business with to complain, resolve problem or just give them the props for something they did you liked without dealing with those aggravating automated phone systems!?

I have and so have many, many consumers for that matter!

It’s so hard to find direct access via the “old model” of doing business but now that social media has provided the tools to voice the consumers experience with millions online…you can now reach some companies and businesses who ‘get’ the power of the people in this digital economy.

If you want…

According to a survey by Heyman Associates Executive Search.

The survey, conducted to gauge the effectiveness of corporate communications in today’s an economic climate riddled with company failures and layoffs, found 85% of survey respondents say their CEO, among other managers, is communicating with them, though 65% would still like more informal, in-person communication, MarketingCharts writes. Read the article here.