In marketing and advertising lingo…the term Branding carries a lot of weight! But when it comes to the very target Branding is suppose to make its impact on, well they don’t really care about that term because that is not how they refer to a company, product or service and it’s not what gets them to take an action.

Their touch point, frame of reference, what gets their interest…is the ‘human experience’. Period.

Today’s American consumers (whose ever changing life stages must be taken into consideration) start their relationship with your business by examining and experiencing your intent and motivation.…

A good part of being successful has to do with character and what being successful means to YOU.

Character shows up in those little things most take for granted like keeping your word especially when it’s inconvenient, taking personal responsibility even if it cost you, returning phone calls, looking out for others well being before your own.

Basically, the way I see it is business success in this new economy will depend largely on your intentions, your motives. That is the way it used to be and that is how it should be in my books.

Everyone gets it you…

A new study just released by digital agency i360 regarding Twitter use for branding, marketing and the consumer, indicates that consumers and brands use this medium in vastly different ways. By the way, this is also the case for Facebook.

Even though many businesses are jumping on the Twitter and Facebook bandwagon…they are finding they are on the outside of the bulk of conversations and not having the so-called instant success many of the Social Media gurus are promising. That is partly due to the fact businesses still think Social Media is just another form of…

Lately I have been hearing all over the web ‘marketing is conversation‘ and you better be on board with social media or you are not marketing.

I say that’s hog wash (I get it! Like pigs wash!).

I am not going to be arrogant enough to say I have the total explanation of what marketing means or what it is because I believe it encompasses really everything you do in your business.

But I will say I know it is about a whole lot more than conversation. No doubt, conversation is one of the “tools’ or methods we can use…

Most of today’s marketing and advertising models fail to engage with consumers, who, as a result, are becoming less brand-loyal and more trusting of each other. A shift in thinking and approach is critical in order for any size business to compete in this new business economy. An emphasis on “connectivity” and “relationship building” is more important than ever for business growth and survival.

The marketing mindset must move to one that shifts from:

• Pushing messages to nurturing consumer connection

• Talking to listening

• Shifting innovation from the top-down to the bottom-up

…