In my last article on this topic I covered the Business Suicide Mentality #1: The Status Quo Mindset.

Here in part two, I will address The Arrogance Mentality Mindset. This mentality is not as easy to put your finger on at first glance. Rather, it has the ability to rear its ugly head in many disguised forms.

For instance, I had the unpleasant encounter with this mentality during a business cold call activity I was engaged in recently. I had emailed the business owner (whose business I frequent) because I felt for sure I could help him increase his…

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Well…here we are about halfway through what has so far been an incredibly challenging and difficult year for many of us in business, from the giants like GM to the local auto detail shop.

Some have survived, and sadly some have not. Some have reinvented themselves and some are still doing the same things they have always done…resistant to any changes.

So what does the rest of 2009 hold for the marketplace here in the U.S.?

It depends on who you are listening to and what your mindset is. It really does not matter…

Believe it or not, many clients that have come to us to develop a new website did not realizing they did not own their previous website!

How can that be?

Well for starters…many web designers sell you what is referred to as a proprietary CMS (Content Management System) or a template based system. Both of these give you the advantage of adding content and managing some of your website functions from a browser accessed backend commonly refer to as a ‘Dashboard’. However, it the web system belong to the company your…

Fired up my Twitter this morning and checked what the hot topics of the day were and my goodness…#unfollowdiddy was really buzzing!

So I decided to check out what was going on and lo and behold, many fellow tweets were voicing their not so nice things about P Diddy (Sean “Diddy” Combs).

See for yourself…

#unfollowdiddy is trending so I read his tweets. He’s less of a jerk than I expected, but arrogant as he**. Twitters taking him down a peg.

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Good

…

Twitter tweets were buzzing today about their frustration and anger with Old Navy’s $1 Flip Flop Day.

Apparently the marketing gurus in this company (and most other corporations for that matter) have not taken into consideration every move they make…we are watching them…and Twittering!

All over the country people were Twittering about their unhappy experience in “real-time“.  This is the power of the Social Network folks!

It’s for certain, many folks on were not happy campers. Just look at some of the comments I saw coming across Twitter…

one dollar flip flop

…

Why is it business websites and web assets ‘don’t get no respect’? That’s right.

In my 13 years as a web business professional I see this happen over and over. It happens with large corporations, to one man shop freelancers, to mid size and small businesses to entrepreneurs. Their website gets very little attention and nurturing at the stage of inception often handed off to the ‘web people’ to Make It So!

What’s wrong with that you ask?

Well for starters, your website and web properties (blogs, social pages, digital campaigns, etc) are not just flipping things that…

21st Century marketing is understanding your emphasis is on a Client not on a Customer.

What’s the difference?

Selling to a “Customer” is a transaction relationship involving an exchange of goods or services for money, versus selling to a “Client” for whom the salesperson takes responsibility for guiding and advising by taking on a stewardship role.

Big difference!

Two-thirds of all online users visit social networks and blogs, according to data from Nielsen Online. And the largest growth in social media users last year came from the 35- to 49-year-old group.