Treat Them as a Client not as a Customer
By Hazel on May 13, 2009 in Age of the Super Consumer, Featured
21st Century marketing is understanding your emphasis is on a Client not on a Customer.
What’s the difference?
Selling to a “Customer” is a transaction relationship involving an exchange of goods or services for money, versus selling to a “Client” for whom the salesperson takes responsibility for guiding and advising by taking on a stewardship role.
Big difference!
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1 Comment(s)
By KeHoeff on May 28, 2009 | Reply
hey this is a very interesting article!