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Treat Them as a Client not as a Customer

21st Century marketing is understanding your emphasis is on a Client not on a Customer.

What’s the difference?

Selling to a “Customer” is a transaction relationship involving an exchange of goods or services for money, versus selling to a “Client” for whom the salesperson takes responsibility for guiding and advising by taking on a stewardship role.

Big difference!

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  1. 1 Comment(s)

  2. By KeHoeff on May 28, 2009 | Reply

    hey this is a very interesting article!

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